Terms of Service

Last Updated: August 17, 2026

Welcome to GearNeko.com. These Terms of Service (“Terms”) govern your access to and use of the website GearNeko.com and any purchases you make from us.

By accessing or using our website, or by placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.

1. Company Information

GearNeko is operated by Kawaprint LLC, a registered U.S. limited liability company.

Business Address: 4405 Jager Dr NE Ste C4-4096 Rio Rancho, NM 87144 United States

Email: support@gearneko.com

Phone: +1 (517) 798-2669

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order on our website. By placing an order, you represent that you have the legal capacity to enter into a binding contract.

3. Products and Made-to-Order Nature

Most products sold on GearNeko are made-to-order. This means items are produced after you place your order.

Product images, descriptions, and colors are for illustrative purposes. Slight variations in color, print placement, or material may occur due to the nature of custom production and screen settings.
We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
All prices are listed in U.S. Dollars (USD) and are subject to change without notice.

4. Orders and Payment

When you place an order, you agree to provide accurate and complete information.

Orders are subject to acceptance by us. We may cancel an order due to pricing errors, stock issues, suspected fraud, or other reasons.
Payment must be completed at checkout. We accept major credit cards and other payment methods displayed on the website.
You are responsible for any applicable taxes, duties, or customs fees (especially for international orders).

Once an order enters production, it generally cannot be modified or cancelled. Please review our Shipping Policy and Refund & Returns Policy for more details.

5. Shipping and Delivery

Shipping times, costs, and policies are detailed in our Shipping Policy.

By placing an order, you acknowledge that:

Production time is typically 3-7 business days.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, weather, or incorrect address information provided by you.

6. Returns, Exchanges, and Refunds

All returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Key points include:

Returns are accepted within 30 days of delivery for eligible items in new, unused condition.
Free return shipping labels are provided for U.S. orders.
Refunds are processed within 10 days after we receive and inspect the returned item.

Please read the full Refund & Returns Policy before requesting a return.

7. Intellectual Property

All content on GearNeko.com - including designs, graphics, logos, text, images, and product designs - is the property of Kawaprint LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Copy, reproduce, modify, distribute, or create derivative works from our content without prior written permission
Use our designs or branding for commercial purposes
Claim ownership of any GearNeko designs

GearNeko products feature original, fan-inspired designs. We are not affiliated with, endorsed by, or sponsored by any anime studios, publishers, or copyright holders.

8. Prohibited Uses

You agree not to use the website to:

Engage in any unlawful activity
Attempt to gain unauthorized access to our systems
Transmit viruses, malware, or harmful code
Scrape, harvest, or collect data from the website without permission
Impersonate another person or entity

We reserve the right to suspend or terminate access to the website for violations of these Terms.

9. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the website will be uninterrupted, error-free, or free of viruses.

10. Limitation of Liability

To the maximum extent permitted by law, Kawaprint LLC and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or purchase of products.

Our total liability for any claim related to an order shall not exceed the amount you paid for that order.

11. Indemnification

You agree to indemnify and hold harmless Kawaprint LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the website, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the state or federal courts located in New Mexico.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

GearNeko Operated by Kawaprint LLC

Address: 4405 Jager Dr NE Ste C4-4096 Rio Rancho, NM 87144 United States